TERMS AND CONDITIONS OF SALE AND USE
OVERVIEW
This website is operated by Purple Hackademy Co. Throughout the site, the terms “we”, “us” and “our” refer to Purple Hackademy Co. Purple Hackademy Co offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and/or purchasing any of our products, you are engaging in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms and Conditions”, “Conditions”), including any additional terms, conditions and policies referenced herein and/or hyperlinked thereto. These Terms and Conditions apply to all users of this site, including, but not limited to, users who browse the site, are sellers, customers, merchants, and/or content contributors.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use any of the services offered on it. If these General Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these General Terms and Conditions of Sale and Use.
All new features and tools added to this site in the future will also be subject to these Terms and Conditions. You may review the most current version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or modifications on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
Any registration for one or more training courses with Purple Hackademy Co implies the Customer’s unreserved acceptance of these terms and conditions of sale.
These conditions prevail over any other document of the Customer, in particular over any general terms and conditions of purchase.
Update: January 10, 2023
ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE SITE
By accepting these Terms and Conditions, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
The use of our products for any illegal or unauthorized purpose is prohibited, nor may you, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).
You may not transmit any worms, viruses or other code of a destructive nature.
Any breach or violation of these Terms and Conditions will result in immediate termination of your Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse access to the services to any person at any time, for any reason whatsoever.
You understand that your content (excluding your credit card information) may be transferred in an unencrypted manner, and this implies (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without our prior express written permission.
The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.
ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or up-to-date. The content of this site is provided for informational purposes only and should not be relied upon as your sole source of information for making decisions without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.
This site may contain certain prior information. Such previous information, by its nature, is not up to date and is provided for information purposes only. We reserve the right to change the content of this site at any time, but we are under no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 – CHANGES TO SERVICE AND PRICES
Prices are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content of the Service) without notice and at any time.
We will not be liable to you or any third party for any price changes, suspension or discontinuance of the Service.
“Lifetime access” to training courses should be understood in relation to the life of the course, not forever.
ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may only be available online on our website. These products or services may be available in limited quantities.
We reserve the right, but are not obligated, to limit sales of our products or services to any person, and in any geographic area or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any product or service we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of service or product made on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other merchandise obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.
ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel quantities purchased per person, per household or per order. Such restrictions could include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting you at the e-mail and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers or distributors.
You agree to provide current, complete and accurate order and account information for all orders placed on our site. You agree to promptly update your account and other information, including your e-mail address, credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.
ARTICLE 7 – ONLINE TRAINING
You call on Purple Hackademy Co for one or more training courses, and/or individual and/or group coaching.
It is your responsibility to read these general terms and conditions of sale, which apply to all services offered by Purple Hackademy Co, whether invoiced or free of charge.
By accepting these terms and conditions, you are legally bound to read them.
ARTICLE 7.1 Service features
The order specifies the services provided as part of the sale. Except for exceptional sales, these can be found on the site or in the summary e-mail sent to the customer after the sale.
Service content is generally composed of :
Online training
Masterclass
Downloadable documents
The Customer is informed that the services may require access to other sites or platforms (partners or others), designed and managed under the responsibility of third parties. Purple Hackademy Co has no control over the content of these sites and declines all responsibility for their content and the use made by any third party of the information contained therein. In the event of a problem or malfunction on a third-party platform required for the service, Purple Hackademy Co will endeavour to provide the service sold on a platform with similar functionalities.
Products and services are sold within the limits of available quantities, it being understood that Purple Hackademy Co may voluntarily limit the number of beneficiaries of the service.
The photographs and illustrations presenting the service do not constitute a contractual document.
Purple Hackademy Co reserves the right to modify the content of its training courses without prejudice to the Customer, in order to improve the training offers, to adapt to the latest developments in the fields taught and/or to the levels of the students.
The detailed content of the training courses on the website is provided for information purposes only.
ARTICLE 7.2 General warranty
Purple Hackademy Co undertakes to do its utmost to provide the Service during the period agreed in the order, except in the event of breakdown or technical constraints linked to the specificities of the Internet network or third-party solutions used.
Purple Hackademy Co is bound by an obligation of means within the framework of the subscribed training.
The Customer may use the Service within the limits of reasonable use. The Customer undertakes to inform Purple Hackademy Co within 24 hours of discovering a technical malfunction. In the event of an interruption of service by Purple Hackademy Co due to corrective maintenance, Purple Hackademy Co will make every effort to remedy the malfunction within a reasonable time. The security and integrity of Internet communications cannot be guaranteed. The Company declines all responsibility for the consequences of technical failures on the site or in connection with the site, in particular with regard to any difficulty of access.
The training courses sold on the website comply with the regulations in force in France, are free of any hidden defects and conform to the description given. Purple Hackademy Co shall not be held liable in the event of non-compliance with the legislation of the country in which the products are available, which it is the Customer’s responsibility to check.
ARTICLE 7.3 – Prices
Services are provided at the rates in force on the site at the time the order is placed by the Customer. Prices are expressed in euros or Canadian dollars, exclusive of taxes and plus VAT at the current rate, where applicable.
These prices are firm and non-revisable during their period of validity, as indicated on the day of the order. Prices may be revised in the event of promotional offers, one-off operations or a decision by Purple Hackademy Co as part of a general revision of its prices.
ARTICLE 7.4 Orders – Invoices
The Customer acknowledges, prior to placing an order, that he/she has received sufficient information and advice from Purple Hackademy Co to ensure that the training course meets his/her needs.
The customer also declares that he/she has taken note of the prerequisites for the training course and certifies that he/she fully meets the access conditions.
It is the Customer’s responsibility to select the training course(s) they wish to order on the site.
The sale will only be considered final after Purple Hackademy Co has sent the Customer confirmation of acceptance of the order by e-mail and after receipt of either the full price or a partial payment in the case of an agreement to pay in several monthly instalments as accepted at the time of payment.
An invoice is established by Purple Hackademy Co after the order. It is sent to the customer by e-mail as soon as the purchase is made or, failing that, is available on request.
ARTICLE 7.5 – Access to digital products
Access to digital products is via the www.purplehackademy.com website. The customer can access it at any time and consult his training.
Immediately after placing an order, the Customer receives an email with his/her login details. Purple Hackademy Co asks the Customer to keep them private in order to have easier access to their current and future orders.
Each identification code is personal, individual, confidential and non-transferable.
In the event of difficulty in accessing the order, the customer may contact support by e-mail at the following address: [email protected].
ARTICLE 7.6 – Rules
Except in the case of special offers and at the end of any trial period, the full purchase price of the service ordered will be charged. Credit card payments are debited at the time of order.
Payment in instalments may be agreed at the time of ordering. The customer undertakes to pay all amounts due and to ensure his solvency throughout the payment period.
Payments made by the Customer will not be considered final until the Customer has actually received the sums due.
Any accesses will then be issued once payment has been received and sent to the Customer by e-mail.
In the event of non-payment or late payment by the Customer, Purple Hackademy Co will not be obliged to provide access and reserves the right to suspend access to the service.
Full payment of the training course is required for full access. In addition, Purple Hackademy Co reserves the right to suspend or cancel the Customer’s access in the event of non-compliance with the above payment conditions.
ARTICLE 7.7 Payment methods governed by the Stripe system
Purple Hackademy Co invoices the Customer for access to training via the Stripe system. The Customer pays for the access set at the time of the Order via the Stripe payment system by credit card (Carte Bleue, Visa, MasterCard) or any other means that Stripe will make available on its site.
By using Stripe, the Customer unreservedly accepts Stripe’s terms and conditions, which can be found here: https://stripe.com/fr/legal#section_a
The Customer undertakes to respond favourably to any request from STRIPE and, more generally, from any competent administrative or judicial authority in connection with the prevention or combating of money laundering and, in particular, agrees to provide any useful proof of address or identity. In the absence of an immediate response to these requests, the Company and/or Stripe may take any appropriate measures, including freezing the sums paid and/or suspending the service.
ARTICLE 7.8 Down payment
A deposit may be paid to secure the Customer’s place on the course, but this does not commit Purple Hackademy Co to delivering access to the course.
The Customer is aware that the payment of a deposit, will allow him to join the training later once his payment finalized and can not request a refund.
ARTICLE 7.9 Late payment and penalties
In the case of payment in instalments, the customer undertakes to pay all instalments due on the due dates and to ensure his solvency throughout the payment period.
The possibility of paying in instalments cannot be considered as a subscription that can be cancelled at any time by the customer.
If payment is not received on time, a late payment penalty equal to three times the legal interest rate may be applied in accordance with the law, as well as a fixed indemnity of forty (40) euros due for collection costs.
In addition, the Customer shall reimburse all costs incurred by the contentious recovery of sums due, including legal fees.
Any delay in payment may result in the interruption of services.
Termination of access to one or more training courses automatically entails suspension and cessation of the services subscribed to by the Customer with Purple Hackademy Co, as well as the immediate payment of all sums due in principal, costs and accessories (interest on arrears, any bank charges).
ARTICLE 7.10 Right of withdrawal
By accepting the present contract, the Customer expressly requests that the execution of the service begins before the end of the 14-day withdrawal period, in order to benefit from the service immediately.
ARTICLE 7.11 Refund request
Advance payments cannot be reimbursed, nor can products not benefiting from the Satisfied or Money Back Guarantee be the subject of a reimbursement request by the Customer.
Once the 30-day Satisfied or Money-Back Guarantee period has elapsed, the Customer will no longer be able to request a refund.
ARTICLE 7.11.1 Money back guarantee
Purple Hackademy Co may optionally offer a “satisfied or reimbursed” guarantee for a period of 30 days from the date of order, as part of the offers of access to the training videos it proposes on the Site.
The “Satisfied or your money back” guarantee is not to be considered as a withdrawal period guarantee.
To be valid, the warranty must be specified on the product when the order is placed.
Under the “Satisfied or Refunded” Guarantee, the Customer may, by sending an e-mail to Purple Hackademy Co, request a refund of their order within 30 days of registration.
He will then be asked to provide proof :
that the training provided was initiated and implemented by himself,
to provide proof of the application of the training (copies of exercises, screenshots of messages sent by the Customer as part of the exercises, and other elements that may be requested by Customer Services).
explain why the results obtained did not satisfy him,
It is therefore understood that, in order to request a refund and consider oneself unsatisfied, the Customer must provide proof of having seen, listened to AND applied the advice and exercises provided as part of the training acquired.
Any request for the implementation of the “Satisfied or Refunded” Guarantee must be justified, and will not be reimbursed without all the elements requested by Purple Hackademy Co’s Customer Service.
Any request for reimbursement due to a change in the Customer’s personal situation (except in the case of force majeure, see article 7.13), or due to the Customer no longer wishing to take the course, will not be accepted.
After studying the request and notifying the Customer in writing of its acceptance, Purple Hackademy Co undertakes to reimburse the Customer within 14 days using the same means of payment that the Customer used for the initial transaction.
ARTICLE 7.12 Abandonment and customer commitments
If the Customer withdraws from the training course, he/she will be charged a training completion fee equal to one hundred percent (100%) of the training price indicated on the order.
Within the framework of an online order, the Customer undertakes :
to follow the purchased training,
to honor all payments due and expected.
If the Customer wishes to take advantage of an additional training course on the Site, a new order must be placed. Similarly, any request to change a training program can only be made by placing a new order.
Any customer who is in arrears with payment may be refused access to a new training course.
ARTICLE 7.13 – Cancellation due to force majeure
The Customer and Purple Hackademy Co cannot be held responsible for the non-execution of the training in the event that they are prevented by a case of force majeure.
A case of force majeure is considered to be any external, unforeseeable circumstance beyond the Customer’s control, supported by documentary evidence.
In the event of force majeure, the Customer shall inform Purple Hackademy Co of the reason invoked and provide the corresponding supporting documents.
In particular, the following circumstances may be considered as cases of force majeure, which may be invoked and for which documentation is required:
Cases of force majeure may be invoked by the Customer:
– accident or death of the Customer or a close relative (ascendant or first-level descendant) ;
– illness or hospitalization of the Customer.
Cases of force majeure may be invoked by Purple Hackademy Co:
– accident or death of the trainer ;
– illness or hospitalization of the trainer ;
– safeguard procedure or compulsory liquidation of Purple Hackademy Co.
Cancellation of a registration in cases of force majeure may give rise to a postponement.
If a course is abandoned during the session for a reason beyond the Customer’s control, the price paid will be calculated on a pro rata basis according to the number of days the course has been completed by the Customer.
ARTICLE 7.14 – Non-competition
The Customer expressly acknowledges and agrees that it is strictly forbidden to engage, directly or indirectly, in any activity that competes with that offered by Purple Hackademy Co. This prohibition includes, but is not limited to, the following activities:
The development, promotion or delivery of any training, workshop or educational program focusing on cybersecurity, whether for individuals, groups, businesses or any other type of clientele.
The provision of cybersecurity mentoring, coaching, or consulting services, including but not limited to assistance in skills development, certification preparation, or career counseling for professionals in the field.
Creating or participating in initiatives, projects or companies whose main objective is education, training or skills enhancement in cybersecurity, including online platforms, educational applications, and continuing education programs.
This prohibition is intended to protect Purple Hackademy Co’s legitimate business interests, and will remain in effect for a period of 10 years following the termination of any contractual relationship with Purple Hackademy Co.
The offender is liable to immediate suspension of access to training courses with no possibility of reimbursement, and may be prosecuted for damages and plagiarism.
The present general terms and conditions of sale apply to all Purple Hackademy Co offers, even if subscribed before their updates.
The trainer reserves the right to waive this non-competition clause after written exchanges by e-mail to [email protected], subject to the trainee’s agreement.
ARTICLE 8 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control or influence.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations or conditions of any kind and without any endorsement. We will have no legal liability arising from or related to the use of these optional third-party tools.
If you use any of the optional tools offered on the Site, you do so at your own risk and discretion, and you should consult the terms and conditions under which such tools are offered by the relevant third-party supplier(s).
We may also, in the future, offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to these Terms and Conditions.
ARTICLE 9 – THIRD-PARTY LINKS
Some content, products and services available through our Service may include elements from third parties.
Third party links on this site may direct you to third party web sites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites, and we do not warrant or assume any responsibility for any content, website, products, services or other items accessible on or from such third-party sites.
We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions conducted in connection with these third-party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding these third party products should be submitted to these third parties.
ARTICLE 10 – COMMENTS, SUGGESTIONS AND OTHER PROPOSALS FROM USERS
If, at our request, you submit specific content (for example, to enter contests), or if without our request, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by mail, or otherwise (collectively, “Comments”), you grant us the right, at any time, and without restriction, to edit, copy, publish, distribute, translate and otherwise use in any media any Comments you send to us. We are not and shall not be obligated to (1) maintain any Comments in confidence; (2) pay any compensation to anyone for any Comments provided; or (3) respond to any Comments.
We may, but have no obligation to, monitor, edit or remove content that we believe, in our sole discretion, is unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions.
You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your Comments will not contain any unlawful, libelous, defamatory, offensive or obscene material, nor will your Comments contain any computer virus or other malicious software that could in any way affect the operation of the Service or any associated web site. You may not use a false e-mail address, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are entirely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
ARTICLE 11 – PERSONAL INFORMATION
The submission of your personal information on our site is governed by our Privacy Policy. Click here to view our Privacy Policy.
ARTICLE 12 – ERRORS, INACCURACIES AND OMISSIONS
From time to time, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions or offers. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information on the Service or any associated website is inaccurate, at any time and without notice (including after you have placed your order).
We are under no obligation to update, modify or clarify any information in the Service or on any associated website, including but not limited to pricing information, except as required by law. No defined update or refresh date in the Service or on any associated website should be relied upon to conclude that the information in the Service or on any associated website has been changed or updated.
ARTICLE 13 – PROHIBITED USES
In addition to the prohibitions set forth in the General Terms and Conditions of Sale and Use, you are prohibited from using the Site or its content: (a) for illegal purposes; (b) to induce others to commit or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, hurt, slander, libel, disparage, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any associated or independent web site or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort information from, browse, explore or scan the World Wide Web (or any other resource); (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security measures of our Service, any other web site, or the Internet. We reserve the right to terminate your use of the Service or any related web site for violating prohibited uses.
ARTICLE 14 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY
We do not warrant or represent that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained through the use of the Service will be accurate or reliable.
You agree that from time to time we may discontinue the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated otherwise by us) provided on an “as is” and “as available” basis for your use, without representations, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability or merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
Purple Hackademy Co, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors shall in no event be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenue, savings, data, replacement costs or any similar damages, whether in contract, tort (even negligence), in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any service or product provided through the Service, or for any other claims relating in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of such claims. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.
ARTICLE 15 – COMPENSATION
You agree to indemnify, defend and hold Purple Hackademy Co, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they reference, or your violation of any law or the rights of a third party.
ARTICLE 16 – SEVERABILITY
In the event that any provision of these General Terms and Conditions of Sale and Use shall be held to be illegal, void or unenforceable, such provision shall nevertheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severable from these General Terms and Conditions of Sale and Use, such severance not to affect the validity and enforceability of any remaining provisions.
ARTICLE 17 – TERMINATION
The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by you. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease to use our site.
If we determine, in our sole discretion, that you are unsuccessful, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions, we may also terminate this agreement at any time without notice to you and you will remain liable for all amounts owing up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).
ARTICLE 18 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions or any other policies or operating rules published by us on this site or in connection with the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all prior or contemporaneous communications, proposals and agreements, oral or written, between you and us (including, but not limited to, any prior version of the Terms and Conditions).
Any ambiguity as to the interpretation of these Terms and Conditions of Sale and Use shall not be construed to the detriment of the drafting party.
ARTICLE 19 – MODIFICATIONS TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE
You can consult the most recent version of the General Terms and Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of and/or access to our site following the posting of any changes to these Terms and Conditions constitutes acceptance of such changes.
ARTICLE 20 – CONTACT DETAILS
Questions about the Terms and Conditions should be sent to [email protected].
For all questions relating to a technical support need (e.g. account access problem, problem playing a video on the training platform, etc.), the communication channel is e-mail, and all requests should be sent to [email protected].
It may take up to 48 hours to receive a response from the support team. If it takes longer to process your request, you will be informed by e-mail.
ARTICLE 21 – INFORMATION PROVIDED FOR INFORMATION PURPOSES ONLY
Legal and accounting information as well as templates are provided for information purposes only, whether in the free content or in the paid training courses. Purple Hackademy Co and its partners cannot be held responsible for the consequences of their use. We recommend that you consult an appropriate professional for advice tailored to your specific situation.
ARTICLE 22 – CLAIMS PROCEDURE
All parties involved in the training program (prospects, customers, students, apprentices, funders, instructors, etc.) have the right to make a complaint about Purple Hackademy Co’s offers and services at any time.
Orally, by telephone or face-to-face (in these cases, the complaint will be reformulated by Purple Hackademy Co to the interlocutor, and the interlocutor will have to confirm it in written form as soon as possible);
Or by e-mail to: [email protected]
ARTICLE 23 – APPLICABLE LAW
These terms and conditions are governed by South Korean law. They are written in English. Should they be translated into one or more languages, only the English text will be deemed authentic in the event of a dispute.
The nullity of a contractual clause does not entail the nullity of the GCS. The temporary or permanent non-application of one or more clauses of the GTC by Purple Hackademy Co shall not constitute a waiver of the other clauses of the GTC, which shall continue to have effect.
